Privacy policy
Last updated: 11 October 2026
This policy describes how Viaan Enterprises handles information received through this website, business enquiries and its WhatsApp ordering service.
Information we receive
When you contact us, we may receive your name, phone number, company name, email address, messages, product enquiries and information you share in attachments. When needed for a business transaction, we may also request billing and delivery details, GST information, order details and payment or credit information.
How we use information
We use this information to answer enquiries, identify customers and products, prepare quotations, process orders, obtain internal approval, arrange dispatch and maintain business records. Customer rates and credit terms are subject to verification and approval. Our WhatsApp service may use automated replies and workflows; staff may also review enquiries and orders.
Access and service providers
Relevant Viaan staff may access information needed for customer service, approval, dispatch and accounts. We use WhatsApp/Meta for messaging, n8n for automation and Google Workspace or spreadsheet tools for business records. These providers process data under their own terms and policies. Website hosting providers may process technical request information to deliver and secure the site. We may disclose information when required by law or necessary to complete a requested transaction, including delivery arrangements.
Website links and cookies
This website does not include an enquiry form, advertising trackers or analytics scripts. It loads fonts from Google Fonts, whose servers may receive technical request information such as your IP address. Call, email and WhatsApp buttons open external apps or services; their privacy policies apply when you use them. Our hosting provider may use technical cookies for access and security.
Storage and retention
We retain enquiry and transaction information as needed for the enquiry, business relationship, accounting, dispute resolution and applicable recordkeeping obligations. Access is limited according to business responsibilities. No online service can guarantee absolute security.
Your requests
You can contact us to request access, correction or deletion of information you provided, or to ask us to stop non-essential messages. We may verify your identity before acting. Certain transaction records may need to be retained for legal or accounting purposes. See our data-deletion instructions.
Contact
Viaan Enterprises · 228/2, Datir Mala, Ambad Kamatwade Rd, Krishna Nagar, Nashik, Maharashtra 422010, India
Email: viaanenterprisesnsk@gmail.com
Business enquiries: Sudhir, +91 90112 50100.
Changes
We may update this policy when our services or practices change. The latest version and its update date will appear on this page.